Privacy Policy
Privacy Policy – Laurent Calgary
Last updated: September 25, 2025
This Privacy Policy explains how Laurent Calgary (“Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, make a purchase, or otherwise interact with our services (together, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, for operational or legal reasons, or to meet regulatory requirements. Updates will be posted on this page with a new “Last updated” date.
Information We Collect
Information You Provide Directly
When using our Services, you may share information such as:
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Contact details (name, email, phone number, address)
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Order details (billing/shipping address, payment confirmation, email, phone number)
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Account information (username, password, security questions)
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Customer service information (details you provide when contacting us)
Providing certain information is optional, but some features may not function without it.
Information Collected Automatically
We may collect “Usage Data” through cookies and similar technologies, including:
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Device and browser type
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IP address and network information
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Activity on our Site (pages visited, time spent, interactions)
Information from Third Parties
We may receive information from:
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E-commerce platforms such as Shopify
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Payment processors (to handle secure transactions)
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Fulfillment and logistics partners
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Marketing and analytics partners
How We Use Your Information
We use personal information to:
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Provide and deliver our products and Services
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Process payments, manage orders, and handle returns/exchanges
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Communicate with you regarding your orders, account, and support requests
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Send marketing and promotional messages (if you opt in)
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Detect, investigate, and prevent fraud or misuse
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Improve, personalize, and optimize our Site and Services
Cookies
We use cookies to:
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Remember site preferences
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Analyze website performance
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Improve user experience
You can disable cookies in your browser settings, but some features may not function correctly.
For more details about cookies used by Shopify, please refer to the Shopify Cookie Policy.
Sharing Personal Information
We may share your data with:
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Service providers (IT, hosting, payment processing, analytics, customer support)
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Marketing and advertising partners
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Fulfillment and logistics partners
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Legal authorities when required by law
We do not sell or trade your personal information.
Third-Party Links
Our Site may include links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before providing personal information.
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect information from individuals under 16. If you believe a child has provided us personal information, please contact us so we can delete it.
Data Security & Retention
We take reasonable steps to protect your personal information, but no method of transmission or storage is 100% secure.
We retain your information as long as necessary for order fulfillment, legal obligations, and business purposes.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request correction or deletion
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Request a copy of your data
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Restrict or object to processing
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Withdraw consent (if applicable)
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Opt out of marketing communications via the unsubscribe link
We will never discriminate against you for exercising your rights.
Complaints
If you have concerns about how we handle your data, you may contact us directly or file a complaint with your local data protection authority.
International Users
Your information may be processed or stored outside your country, including in regions where our partners operate. When required, we apply safeguards such as Standard Contractual Clauses to ensure adequate data protection.
Contact
If you have questions about this Privacy Policy, our practices, or wish to exercise your privacy rights, please contact us: